Safety & privacy

Who can see what, and what you control.

Who can see my photo?

Any signed-in member can see that you have a photo, but it is blurred everywhere before a match — on Discover, in search results, on shortlists and on interest lists. It only comes into focus for someone once you and they have both expressed interest.

Your photo is never sitting on a public web address. It is only ever handed over in response to a signed-in request, which is why it also cannot be shared as a link outside the app.

Screenshots are blocked at the operating-system level on the profile and chat screens — an attempt produces a blank image rather than your photo.

Who can play my voice or video introduction?

Only someone you have matched with. Before a match, a profile card notes that a video introduction exists but offers no way to play it — the control simply is not there.

This is stricter than photos on purpose. A photo has to be renderable to be blurred; a recording of your voice and face has no equivalent reason to reach a stranger.

What does incognito mode do?

Incognito removes you from other members' daily batches and from search results. It is in the privacy section of your profile and takes effect immediately.

What it does not do, deliberately: it does not hide you from people you have already matched with, does not remove you from anyone's shortlist, and does not retract interest you have already expressed — you will still appear on their "who's interested" list, because they still owe you an answer and hiding that would leave them unable to give one.

Incognito is a control over being discovered, not a way to disappear from relationships that already exist.

What can my associated mosque see?

Nothing, unless you have made two separate choices: associating your profile with that mosque, and then separately switching on visibility to it. Both can be undone at any time.

With both switched on, that mosque's portal can see your name and whether it has granted you community verification. That is the entire list. It cannot see your conversations, your matches, your other verification badges, your nikah checklist or anything else on your profile.

If you change to a different mosque, visibility resets to off. Consent given to one mosque never silently carries to another.

How do I report or block someone?

There is a report action next to each person in your matches list, under the "more" menu. You can report abusive behaviour, or report poor communication where it is more a matter of conduct than of safety.

Reports go to a human moderator with the context attached. You can add a note, which helps. You can also report a compliment someone sent with their interest, using the same route.

Separately, unmatching ends a conversation immediately and stops any further contact. Unmatching and reporting are independent — you can do either, or both.

Does an automated system read my messages?

Text messages and profile photos are checked automatically for abusive and harmful content. If something is flagged it creates a report for a human moderator — that is the only thing the automated check can do. It cannot suspend, restrict, hide or delete anyone or anything.

Two limits we would rather state than let you assume: voice notes, video notes and video introductions are not automatically checked, because the technology we use does not analyse audio or video. And a flag is not a finding — a person reviews the actual content before any action is taken.

Marital status documents are not run through automated checks either, because they already go to a human reviewer.

How do I get a copy of my data?

In the "your data" section of your profile, tap export. Amana assembles everything it holds about you into a file and hands it to your phone's own save dialogue, so you choose where it goes.

It is immediate. There is no request form, no support ticket, and no waiting period — this is a right, and treating it as a favour to be requested would be the wrong shape.

What happens when I delete my account?

Your name, email, date of birth, location and all your other profile details are removed. Your photos, voice and video recordings, verification submissions, and your saved shortlists and interest history are deleted outright.

Two things are kept, and you should know why before you decide:

  • Messages you sent stay visible to the person you sent them to, shown as coming from a deleted member. A conversation belongs to two people and removing one person's copy would destroy the other's.
  • Moderation records are kept, without your personal details attached. Otherwise deleting an account would be a way to erase a record of harmful behaviour and start again.

Any audio and video you sent is deleted, even where the message row remains — a recording of your voice or face is exactly the sort of thing an erasure covers. Deletion cannot be undone. The Privacy Policy sets out the full detail.

What happens to profiles I manage as a guardian if I delete my account?

They are deleted with it. A guardian-created profile has no login of its own, so leaving one behind would strand personal data that nobody could reach or remove.

If you only want to remove one of them, delete that profile on its own while switched into it — your own account is unaffected.

For practical advice on staying safe while talking to someone new, see the Safety Centre. For support outside Amana, see our support resources.