Safety Centre
Verification raises the floor. It does not remove the need for care. This section covers what we expect of everyone here, what we do when those expectations are broken, and where to get help — including help that has nothing to do with us.
If you are in immediate danger
Call 999. If you cannot speak safely, call 999 then press 55 when prompted, and the operator will know you need help without you having to say anything.
For confidential support at any hour, the National Domestic Abuse Helpline is free and open 24 hours a day on 0808 2000 247. More organisations, including faith-sensitive services, are on our support resources page.
Profile quality guidelines
What makes a good, honest profile — photos, your "about me", and your voice or video introduction — and what we will ask you to change.
Read on →
Community guidelines
How we expect members to treat each other, and the behaviour that is not welcome here.
Read on →
Practical safety guidance
Protecting your information, spotting fraud, involving your family, and meeting someone for the first time.
Read on →
Trust & safety policy
Warnings, seven-day restrictions and permanent suspensions — what triggers each — plus the UK residency criterion.
Read on →
What Amana does by default
Protections that are on for everyone from the moment they join, with nothing to configure.
Photos blur until interest is mutual
Nobody sees a clear photo of you from browsing. Voice and video introductions cannot be played at all before a match.
Screenshots are blocked
Profile and chat screens cannot be captured. An attempt produces a blank image.
Nobody can message you first
A conversation only opens when you have both expressed interest. There is no paid unlock that gets around this.
Real names only
No handles, no aliases. A verification badge only means something if it is attached to a checkable identity.
Automated flags, human decisions
Content checks can raise a report. Only a person can restrict or suspend an account.
Leaving is one tap
Unmatch anyone at any time, without explanation. They cannot restore it, and they are not told why.