Support resources
Independent organisations in the UK offering confidential support. None of them are run by or connected to Amana, none of them will tell us you contacted them, and you do not need to be an Amana member to use any of them.
In an emergency
Call 999. If it is not safe to speak, call 999, stay on the line, and press 55 when prompted — the operator will know you need help without you having to say anything.
For non-emergencies, the police can be reached on 101.
Domestic abuse
National Domestic Abuse Helpline
Run by the charity Refuge
0808 2000 247 — free
24 hours a day, every day of the year. Live chat available on weekdays and weekends during daytime hours.
Confidential support and information for anyone experiencing domestic abuse, and for friends or family worried about someone. Support is available in a range of languages.
Women's Aid
Live chat on weekdays, daytime hours. Email support answered within five working days.
A federation of local domestic abuse services across England, with an online live chat, an email support service, and the Survivors' Forum — a moderated, anonymous space for women affected by domestic abuse to talk to one another.
Nour
Registered charity no. 1144213
A charity led by and for women from minoritised communities, supporting survivors of domestic abuse and other forms of abuse. Offers counselling, emotional and practical advocacy, spiritual advocacy, legal advice and hardship support, with an understanding of the religious and cultural context many Muslim survivors are navigating.
Faith and culturally sensitive support
Muslim Youth Helpline
0808 808 2008 — free
4pm to 10pm, every day of the year including Eid and bank holidays.
A national charity offering free, confidential, non-judgemental support to young Muslims, delivered by trained volunteers who understand the faith and cultural context. They take calls from people of all ages and backgrounds. Also reachable by live chat, WhatsApp and email.
Muslim Women's Network Helpline
0800 999 5786 — free
Monday to Friday, 10am to 4pm. Text 07415 206936, or use webchat.
A national, multilingual, culturally sensitive helpline offering confidential information, support, guidance and referrals — including for abuse, forced marriage, and a wide range of related issues affecting Muslim women and girls.
Forced marriage and honour-based abuse
Nobody can be married without their free and full consent. Forced marriage is a criminal offence in the UK, and the organisations below deal with exactly this — confidentially, and without contacting your family.
Karma Nirvana
0800 5999 247 — free
Monday to Friday, 9am to 5pm. Out-of-hours voicemail with callbacks; also reachable by email.
A national helpline supporting victims and survivors of honour-based abuse and forced marriage — including anyone being pressured into a marriage, or afraid of bringing shame on their family. Open to everyone regardless of age, gender or faith, and you can remain anonymous. Call handlers are multilingual. They do not share information with other agencies without permission, and never mediate with family members.
Forced Marriage Unit
A joint UK Government unit (Foreign, Commonwealth & Development Office and Home Office)
020 7008 0151
Monday to Friday, 9am to 5pm. Out of hours: 020 7008 5000, asking for the Global Response Centre.
Advice and confidential support for anyone in the UK facing forced marriage, whatever their nationality, and for British nationals facing forced marriage abroad.
Mental health and someone to talk to
Samaritans
116 123 — free from any phone
24 hours a day, 365 days a year.
Trained volunteers who will listen to whatever is on your mind, without judgement and without telling you what to do. You do not have to be in crisis, and you do not have to be suicidal, to call.
Fraud and financial crime
Action Fraud
The UK's national reporting centre for fraud and cybercrime
0300 123 2040
In Scotland, report to Police Scotland on 101 instead.
Where to report romance fraud and any other fraud or attempted fraud. If money has already been sent, contact your bank immediately as well — acting quickly makes a real difference. Being deceived is not your fault, and reporting helps stop the same person doing it to someone else.
Victim Support
0808 16 89 111 — free
24 hours a day, every day of the year, including Christmas. Live chat also available. Covers England and Wales.
Independent, free and confidential support for anyone affected by crime, whether or not it was reported to the police and however long ago it happened. You can remain anonymous.
About this list
These organisations are independent of Amana. We do not fund them, they do not fund us, and contacting them is entirely private — they will not tell us, and we will not know.
Details were checked when this page was written, but helpline numbers and opening hours do change. If something here is out of date, please let us know so we can correct it. In an emergency, always call 999.